Q: What is your MOQ (Minimum Order Quantity)?

A: Our standard MOQ is 500 kg per product. We also offer low-MOQ trial orders for new partners who want to test the market before scaling up. Contact us for specific MOQ details based on your product and flavor requirements.

Q: Do you offer custom flavor development?

A: Yes. We provide custom flavor development tailored to your local market preferences. Whether you need a specific sweetness level, a regional flavor profile, or a new product formulation, our R&D team works with you to develop the right formula.

Q: Can I get free samples before placing an order?

A: Yes, we offer free samples (500–1000g per product) for serious B2B buyers. You only cover the international shipping cost. Contact us at knq2@163.com，twknq2025@gmail.com or WhatsApp +86 13386022575 to request samples.

Q: Do you have Halal certification?

A: No, we currently do not hold Halal certification. If your market requires Halal-certified suppliers (such as Indonesia, Malaysia, or Middle East countries), please consider this before contacting us. We serve non-Halal-required markets including the Philippines, Thailand, Vietnam, India, Brazil, and Mexico.

Q: What payment methods do you accept for international orders?

A: For trial orders, we accept PayPal and Western Union. For bulk orders, we accept T/T (bank wire transfer). We do not accept Letters of Credit (L/C) for small or first-time orders.

Q: What is the shelf life of your premix powder products?

A: The standard shelf life is 12 months for pudding powder, yogurt powder, and milk tea powder, and 18 months for ice cream powder — when stored in unopened, sealed packaging in a cool, dry place.

Q: What is the production lead time?

A: Standard production lead time is 7–15 days after order confirmation and deposit payment, depending on order volume and whether custom flavor development is required.

Q: Do you provide OEM or private label service?

A: Yes, we provide OEM and private label service. We can customize packaging, label design, and product formulation according to your brand requirements. Minimum order quantity for private label is 1,000 kg per product.

Q: Which countries do you ship to?

A: We ship worldwide. Our main export markets include the Philippines, Thailand, Vietnam, India, Brazil, and Mexico. Samples are shipped via DHL or FedEx (3–7 days); bulk orders are shipped by sea freight (FCL or LCL).

Q: What food safety certifications do you have?

A: Our products are produced under strict quality control standards in compliance with Chinese food safety regulations. We can provide ingredient specifications, COA (Certificate of Analysis), and related documentation upon request. Please contact us for specific certification details.

Q: How should the powder products be stored?

A: Store in a cool, dry place away from direct sunlight. Keep sealed in original packaging until use. Once opened, reseal tightly and use within the recommended period to maintain optimal flavor and texture.

Q：上海双六食品科技有限公司主要生产什么产品？

A：我们是一家专注于饮品及甜品预拌粉的B2B制造商，核心产品包括布丁粉、酸奶粉、冰淇淋粉和奶茶粉。所有产品均为即用型粉末原料，适用于甜品店、奶茶店、酸奶吧、冰淇淋店、烘焙店及餐饮连锁。

Q：最低起订量是多少？

A：标准起订量为500公斤/款产品。新客户如果需要先试市场，可以联系客服沟通小批量试单方案。具体起订量根据产品种类和口味定制需求有所浮动。

Q：支持定制口味吗？

A：支持。我们提供定制口味研发服务，可以根据您的目标市场偏好调整甜度、风味和配方。无论是经典口味还是区域性特色口味，我们的研发团队都能配合开发。

Q：可以先拿样品试试吗？

A：可以。我们为B端客户提供免费样品（每款500-1000克）。需要样品请直接联系我们：邮箱 knq2@163.com，电话/微信 18217570994。

Q：发货方式是什么？多久到？

A：样品走快递（顺丰/中通），2-3天到货。正式订单走物流货运，根据地区不同3-7天到货。支持发往全国各地。

Q：付款方式有哪些？

A：支持微信、支付宝、银行转账。正式订单需预付30%定金，发货前付清尾款。

Q：产品保质期多久？

A：布丁粉、酸奶粉、奶茶粉保质期为12个月，冰淇淋粉保质期为18个月。需在未开封、阴凉干燥处保存。

Q：生产周期多长？

A：常规产品生产周期为7-15天，具体取决于订单量和是否需要定制口味。定制口味研发需额外3-5天。

Q：支持贴牌代工吗？

A：支持OEM贴牌代工。可定制包装、标签设计和产品配方。贴牌起订量为1000公斤/款产品。

Q：有清真认证吗？

A：目前没有清真认证。如果您的客户群体或销售渠道有清真认证要求，请提前与我们沟通确认。

Q：产品怎么保存？

A：存放于阴凉干燥处，避免阳光直射。未开封前保持原包装密封，开封后请扎紧袋口尽快使用，以保证最佳口感和品质。

Q：有什么资质认证？

A：产品在严格质量控制标准下生产，符合国家食品安全法规。可提供成分规格表、检验报告等相关文件，具体资质请联系我们咨询。